6
votes

- after updating from rev. 3.x to rev. 4.1 can't get program running (Win7). After starign program, process in TaskManager visible but can't be killed (~23MB). Programm itself not visible. Several attempts downloading setup uninstalling and reinstallin

tried to put all relevant information into the title above.
Further more:
running Win 7 64 Bit with Kaspersky Internet Security (no problems so far).
Downloaded the setup several times (in case of transmission errors) - didn't help. Also cleaned registry before new installation - also no effect.
In the task manager, process nor process structure is killable - only reboot helps...
For any suggestion or questions, please drop me a line via email.
Thank you very much for your support.

BR
Sascha

Author: Sascha, 11.08.2016, 02:55
Idea status: under consideration

Comments

Tony, 12.08.2016, 07:19
Same problem! Worked fine before, now experiencing exactly same issue. Win 7 64bit, Kaspersky as Sascha above. Reinstalled same issue. It takes between 50-100% CPU and can not be shut down via task manager. Have to shut down or Restart.
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